In line with current guidance from NHS England, please note that we are unable to change the duration of a repeat prescription beyond 1 month in most circumstances. Please note there are some items that are in very short supply, and you may be given an alternative.
For medication queries please select the ‘Dispensary option’ when you telephone the practice and our Dispensary team will be happy to help you.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a online repeat prescriptions request form
- by completing the Repeat Sheet and posting in the black collection box (outside the surgery)
- telephone Monday to Friday 9:00am to 10:00am.
Your medication will be ready for collection from the practice dispensary 5 working days after requesting it. Please allow extra time for weekends and Bank Holidays.
Request prescription using GP online system
Manage repeat prescriptions via our online service. Log in and select an option. Please ask reception to register for this service.
Login for Online ServicesNot registered for Online Services yet? Request medication online without a log in with the Prescription Request Form.
Non-urgent advice: Why can’t I get a prescription for an over-the-counter medicine?
Please don’t ask your GP for medicines which can be bought at the pharmacy. A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.
Further information about OTC medicines is available from NHS UK
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Addictive Drugs
Our traditional medical model of care, focusing on ‘pain-relief’ medication, is redundant and we need to take a biopsychosocial approach to managing pain. Analgesics do have a role in managing pain, but there is no evidence for the efficacy of high dose opioids drugs (>120mg/day morphine equivalent) in long term pain. The Faculty of Pain Medicine has advised that increasing opioid load above this dose is unlikely to yield further benefits but exposes the patient to increased.
Despite this, Public Health England figures published in 2019 showed that in 2017- 2018, 540,000 adults in England were prescribed opioid pain medicines for > 3 years. High-Risk dependency forming medication is not limited to Opioids, Benzodiazepines, Z drugs for sleep and neuropathic analgesics such as Gabapentin and Pregabalin bring with them risks of addiction.
There are still indications for using these medications short term. The surgery team is dedicated to trying to manage chronic pain differently and to support those who are taking these medications long term to reduce and look at alternative ways of managing pain.
What Is the surgery doing to reduce prescribing of these high-risk drugs?
Performed internal audits to look at when these drugs were prescribed and what information patients were given about side-effects and risks.
We strive to inform patients of the risks of addiction and side-effects on commencement.
We have identified patients who are taking high dose opioids or more than one dependency forming medication and will be inviting them to have a focused medication review where alternative management can be explored.
We are using the multidisciplinary team, pharmacists, community pain team and Horizons to support patients reducing doses of dependency forming medications.
We will be discussing our findings with our Primary Care Network (PCN) colleagues to share ways other surgeries are supporting patients.
If you are concerned about your prescribed medication or would like support with reducing please book a GP or Pharmacist appointment.
Medication reviews
To avoid patients coming into the surgery, our Pharmacists are assessing patients’ medication reviews that are due and where appropriate patients will be telephoned at home.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation. You can discuss issues with pharmacy staff without being overheard.