Dispensary and Prescriptions
Change to Dispensary Phone In Times from 1st October 2020: 9-10am and 3-4pm
In response to the Covid epidemic, we began a medication delivery service for all registered patients that live more than a mile from their nearest chemist.
5 Good Reasons to Use Our Dispensary
USE IT or LOSE IT
We are able to deliver to dispensing patients on either a Tuesday or a Friday.
Household charge of routine monthly prescription delivery, subject to combined date of delivery £55 per annum.
Additional delivery of acute medication £4.
We can take virtual payments over the phone.
We will deliver to Shielding patients free of charge until 1st August 2020.
Patients that prefer to collect their medication from the Surgery
The Dispensary is now open
Monday to Friday 9am to 1pm and 2pm to 6pm.
Please enter through the Health Centre Door and exit the door near Dispensary.
Please wear a face covering and if queuing stand 2 metres apart.
For all dispensary queries, please contact Dispensary via online access or email: firstname.lastname@example.org
If you live less than 1 mile from the nearest pharmacy the rules do not allow us to dispense your medicines and you will have to get your medicines from a chemist do not enter the Surgery building. Your prescription will be sent to the chemist of your choice using Electronic Prescriptions.
REPEAT PRESCRIPTIONS/ PRESCRIPTION QUERIES can be requested by:
- PREFERRED METHOD: Online - Please ask reception to register for this service or download the app
- By Email - ThirskDoctorsSurgery.Dispensary@nhs.net
- Telephone Currently 1-3pm from 1st October 2020: 9-10am or 3-4pm
Your medication will be ready for collection from the practice dispensary 5 working days after requesting it.
Dispensary staff are instructed to question any requests for changes to medications and any early issues. All medications must have a doctor’s approval and patients should therefore ensure that their medication is reviewed at regular intervals.
In line with current guidance from NHS England, we are unable to change repeat prescription durations or do anything that supports patients trying to stockpile medication as this would put a strain on the supplies of drugs and will exacerbate any potential shortages.
Please note there are some items that in very short supply, and you may be given an alternative.
Do not contact reception with any medication queries, we need to ensure this line is kept free for seriously ill patients.
Signing the Prescription
Government legislation requires that all prescriptions collected, except those exempt on age grounds, have to be signed for by the person who collects the medication. If you are exempt from payment you must CROSS the box that has the appropriate exemption and sign the form at the bottom, remembering to show dispensing staff proof of exemption.
If you pay for your prescriptions you must fill in the amount you have paid and sign to say that the money has been collected from you. Please remember - it is not the responsibility of the dispenser to fill in your form
To avoid patients coming into the surgery, our Pharmacists are assessing patients' medication reviews that are due and where appropriate patients will be telephoned at home.