5 Good Reasons to Use Our Dispensary
USE IT or LOSE IT
The Dispensary is open:
Monday to Friday 9-1pm and 2-6pm.
Please enter through the Health Centre Door and exit the door near Dispensary.
Please wear a face covering and if queuing stand 2 metres apart.
Dispensary Phone In Times:
9-10am and 3-4pm
We have a delivery service for dispensing patients on either a Tuesday or a Friday.
Household charge of routine monthly prescription delivery, subject to combined date of delivery £55 per annum.
Additional delivery of acute medication £5.
We can take virtual payments over the phone.
For all dispensary queries, please contact Dispensary via online access or email: email@example.com
If you live less than 1 mile from the nearest pharmacy the rules do not allow us to dispense your medicines and you will have to get your medicines from a chemist do not enter the Surgery building. Your prescription will be sent to the chemist of your choice using Electronic Prescriptions.
Notice for town patients who use Boots Pharmacies
The practice has been informed by Boots that as of 1st August 2021 they are no longer able to bring across patient repeat prescription requests, please order as below:
REPEAT PRESCRIPTIONS/ PRESCRIPTION QUERIES can be requested by:
PREFERRED METHOD: Online - Please ask reception to register for this service or download the app
By completing the Repeat Sheet and posting in the red collection box (outside the surgery)
By Email - firstname.lastname@example.org
Telephone 9-10am or 3-4pm
Your medication will be ready for collection from the practice dispensary 5 working days after requesting it.
Dispensary staff are instructed to question any requests for changes to medications and any early issues. All medications must have a doctor’s approval and patients should therefore ensure that their medication is reviewed at regular intervals.
In line with current guidance from NHS England, we are unable to change repeat prescription durations or do anything that supports patients trying to stockpile medication as this would put a strain on the supplies of drugs and will exacerbate any potential shortages.
Please note there are some items that in very short supply, and you may be given an alternative.
Do not contact reception with any medication queries, we need to ensure this line is kept free for seriously ill patients.
Signing the Prescription
Government legislation requires that all prescriptions collected, except those exempt on age grounds, have to be signed for by the person who collects the medication. If you are exempt from payment you must CROSS the box that has the appropriate exemption and sign the form at the bottom, remembering to show dispensing staff proof of exemption.
If you pay for your prescriptions you must fill in the amount you have paid and sign to say that the money has been collected from you. Please remember - it is not the responsibility of the dispenser to fill in your form
To avoid patients coming into the surgery, our Pharmacists are assessing patients' medication reviews that are due and where appropriate patients will be telephoned at home.